FreshBooks

What Is FreshBooks?

by 2ndSite Inc.

An intuitive accounting software designed specifically for service-based small business owners.

(Based on reviews)
30M+ users
FreshBooks Interface

What is FreshBooks?

FreshBooks is cloud-based invoicing and accounting software, founded in 2003 by Mike McDerment and Levi Cooperman in Toronto after McDerment accidentally overwrote a client invoice in Microsoft Word. The company says over 30 million small businesses have used it across 160+ countries.

FreshBooks has built its reputation specifically around ease of use for service-based freelancers, not full accounting depth. It holds a 4.5/5 rating on G2 from user reviews praising its simplicity and support, but a notably lower 3.7/5 on Trustpilot, where reviewers focus more on pricing and processing fees. That gap is worth knowing before you commit: people who like the product often still find the cost frustrating once they've used it a while.

What is FreshBooks used for?

The most common use case is sending professional invoices and getting paid faster, without wrestling with full double-entry accounting software built for a bookkeeper. FreshBooks generates invoices automatically from tracked time and logged expenses, then sends payment reminders so you're not the one chasing a late client.

A freelance designer tracks billable hours per project directly in the app, then converts that tracked time straight into an invoice with one click. A consultant sends a proposal through FreshBooks, and once the client accepts, it converts automatically into an invoice with the agreed terms already filled in.

FreshBooks also handles mileage tracking, expense categorization from receipt photos, and basic financial reports, covering the core bookkeeping a solo service business needs without the complexity of a full accounting platform.

FreshBooks Capabilities

Automatic Invoicing from Tracked Time

Log billable hours against a project and convert them directly into a client-ready invoice, removing the manual step of transcribing hours into a bill.

Client-Based Organization

Every plan tier is priced around how many billable clients you actively invoice, not team size or feature depth, a structure that's simple to understand but creates hard ceilings as you grow.

Proposals and Estimates

Send a proposal that converts automatically into an invoice once a client accepts, keeping the paper trail from pitch to payment in one place.

Mobile Receipt and Mileage Tracking

Capture receipts by photo and log mileage automatically through the mobile app, reducing manual expense entry at tax time.

Accountant Collaboration

Invite your accountant to view and work in your books directly, included on every paid plan without an extra per-seat charge for that specific role.

Who uses FreshBooks?

Freelancers & Solopreneurs
Consultants & Coaches
Professional Services
Small Agencies

Who Gets Real Value From FreshBooks

Primary fit

Freelancers and solo consultants with a modest, stable client list who want invoicing and time tracking to feel effortless rather than administrative.

Not the right fit

A solo founder actively growing past a handful of regular clients, since crossing the 5-client Lite cap or the 50-client Plus cap forces a plan upgrade you may not otherwise need.

FreshBooks Features

Invoicing & Payments

Automated invoicing from tracked time, online payment acceptance, automated late payment reminders, recurring billing, proposals and estimates, client retainers (Premium and up)

Time & Project Tracking

Time tracking by project, project profitability views, team timesheets (with added team member fee)

Expenses & Bookkeeping

Mobile receipt scanning, bank account and credit card import, automated expense categorization, mileage tracking

Reporting

Profit and loss, expense reports, accounts aging, basic financial reporting across all tiers

Team & Access

1 user included on every plan, additional team members at $11/month each, accountant access included

Add-Ons

FreshBooks Payroll (Gusto-powered, $40/month + $6/employee, US only), Advanced Payments ($20/month, included free on Select), 100+ app integrations via the FreshBooks AppStore

About FreshBooks Pricing

Lite

$23 /month

Plus

$43 /month

Premium

$70 /month

Free Plan: Not available. FreshBooks offers a 30-day free trial, no credit card required, plus a 30-day money-back guarantee after you subscribe.

Lite — $23/month (regular list price) / $17.10/month (billed annually, roughly 10% off, some sources cite a $19 starting figure, confirm current rate directly): Up to 5 billable clients, unlimited invoices, expense tracking, time tracking, estimates. The client cap is the main constraint here, not missing features.

Plus — $43/month (regular list price): Up to 50 billable clients, everything in Lite plus proposals, recurring billing, double-entry accounting reports.

Premium — $70/month (regular list price): Unlimited billable clients, everything in Plus plus client retainers and more advanced reporting. This is the plan you're forced into once client count alone becomes the constraint, regardless of whether you need the extra features.

Select: Custom pricing for high-volume businesses. Includes Advanced Payments at no extra charge and dedicated account management.

Add-Ons: Extra team members at $11/month each, Payroll (Gusto-powered) at $40/month plus $6/employee, Advanced Payments at $20/month (Lite through Premium).

Annual vs. Monthly: Annual billing saves roughly 10% across every tier.

If You Cancel: 30-day money-back guarantee after your first purchase. No long-term contract required beyond that window.

⚠️ Worth knowing: FreshBooks has raised its list prices more than once in the past two years, with one documented case of a single plan climbing from roughly $25 to $45 per month over several years with no corresponding feature changes. The 90%-off promotional pricing frequently advertised lasts only 4-6 months before jumping to full list price, the same pattern seen across most accounting software in this space.

Prices last verified August 2026 from third-party sources current as of mid-2026; confirm exact current figures directly on FreshBooks' pricing page before subscribing.

What FreshBooks Replaces in Your Stack

✓ Can Replace

A separate invoicing tool or manually built invoice templates, since FreshBooks generates professional invoices automatically from tracked time and expenses.

A standalone time-tracking app, since billable hours are logged and converted directly into invoices in one workflow.

Manually chasing late payments by email, replaced by automated payment reminders and online-payable invoices.

→ Sits Alongside

A human accountant or bookkeeper for tax filing and complex financial decisions. FreshBooks lets you invite an accountant to collaborate, but it doesn't replace their judgment.

Your payroll provider. FreshBooks Payroll is powered by Gusto and sold as a separate add-on ($40/month plus $6 per employee), not something built natively into the core product.

Honest Note

A dedicated payment processor relationship for anyone doing high transaction volume, since FreshBooks' built-in card processing (2.9% + 30¢, higher for Amex) sits on top of, rather than replaces, negotiating better rates elsewhere at real scale.

Frequently Asked Questions

Yes, almost certainly. The commonly advertised 90%-off pricing typically lasts 4-6 months, after which you're billed the full list price, currently $23, $43, or $70/month depending on tier.
About 10-15 minutes to create and send your first invoice. The real time savings show up once you're tracking time and expenses consistently, which takes a few weeks to become habitual.
Your billable client count, specifically. Lite caps out at 5 clients and Plus at 50, regardless of how many invoices you send or how simple your bookkeeping needs are. Client number 6 or 51 forces the jump, not a missing feature.
For a genuinely small, stable client list, yes, it's built exactly for that use case and the interface reflects it. If your client count is actively growing, budget for the client-count upgrades ahead of time rather than being surprised by them.
FreshBooks leans harder into invoicing and time-tracking simplicity for freelancers and consultants specifically. QuickBooks offers more accounting depth and scales further into full business bookkeeping, but at a comparable or higher price point once promotions end on both.
Yes. Card processing runs 2.9% + 30 cents (higher for Amex), each additional team member is $11/month, and Payroll is a $40/month add-on plus $6 per employee. None of these show up in the advertised plan price.

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Specs

Platforms
FreshBooks Cloud Interface FreshBooks Mobile
Integrations
Google Workspace Stripe

Safety & Compliance

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