Tidio

Name: Tidio
Price: 29.00 USD
Availability: InStock
Author: Tidio Ltd.

by Tidio Ltd.

An all-in-one customer service platform that combines live chat, AI chatbots, and ticketing.

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Free Option Available

300K+ users

No credit card required

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What can Tidio do

Generation of Autonomous Responses

Implementation of Notification Engines

Creation of Support Records

How Tidio works?

Input

Knowledge Resources

Output

Performance Summaries

Tidio Use Cases

No specific use cases listed.

Perfect For

E-commerce Operators

Tidio pricing

Free Tier

A baseline live chat widget suitable only for testing the interface on a low-traffic site.

0 USD

Free

50 billable human conversations/month
Max 10 operator seats
Basic canned responses
50 Lyro AI conversations (Lifetime limit, not monthly)

Starter

For solo operators handling manual live chat who need a slightly higher conversation limit.

USD 29.00 per month

Subscription

100 billable human conversations/month
Live visitor tracking list
Basic chat analytics
Does NOT include monthly AI conversations

Growth

The scalable tier for scaling e-commerce sites, allowing up to 2,000 human conversations.

USD 59.00 per month

Subscription

Starts at 250 billable conversations
Advanced analytics & reporting
Shopify & WooCommerce integrations
Max 10 operator seats hard-capped

Technical Specifications

Supported Platforms

Chatbase Embeddable Widget

Support Command Center

Integrations

Shopify WordPress

About Tidio

Generation of real-time customer support interactions through an integrated chat workspace. Implementation of AI-native conversational agents using Lyro to handle complex inquiries autonomously. Creation of automated ticketing workflows that transition seamlessly from live chat to email. Provision of a multi-lingual support system to manage global customer bases efficiently. Deployment of secure storage servers as of 2026 to ensure the integrity of user data and conversational history. The platform emphasizes operational utility by reducing response times for small and medium-sized enterprises while maintaining technical density through deep e-commerce integrations.

#CustomerService #AISupport