Chatbase Pricing: Is it Worth the Investment?

An AI chatbot builder that lets you train ChatGPT on your data and add it to your website.

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Free Tier

A strictly temporary sandbox for testing the interface. Agents are deleted after 14 days of inactivity.

Free

Forever free

Get Started for Free

What's Included

  • 50 message credits per month
  • 1 AI agent
  • 400 KB training data limit
  • Basic AI models only

Hobby

For solo creators with very low, highly predictable website traffic.

$40

Start Free Trial

What's Included

  • 500 message credits per month
  • 1 AI agent (10 MB training data)
  • 5 AI actions per agent
  • Access to advanced models
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Standard

The realistic entry point if you need API access and decent message volume for a business.

$150

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What's Included

  • 4,000 message credits per month
  • Up to 2 AI agents (20 MB training data)
  • API access & webhooks
  • Advanced integrations (Zendesk, Stripe)

The "Catch": What Chatbase's Pricing Page Doesn't Tell You

⚠️ The Premium Model Credit Burn

Chatbase advertises '4,000 credits' on the Standard plan, but it uses a variable credit system based on the LLM. While standard models (like GPT-4o mini) cost 1 credit per response, premium models (like Claude 3.5 Sonnet or Opus) consume 3 to 5 credits per response. If you want top-tier reasoning for your customers, your 4,000 credits shrink to just 800 actual messages.

⚠️ The $1,188 White-Label Tax

Solo founders expecting a clean, branded widget on the $120/$150 monthly Standard plan are in for a shock. Removing the 'Powered by Chatbase' badge is not included in any base plan; it is a separate add-on that costs a staggering $1,188 per year. This silently transforms what seems like a mid-tier tool into an expensive, enterprise-priced commitment.

⚠️ The 14-Day Deletion Trap

The Free plan offers 50 message credits, but you cannot use it as a 'forever free' widget for a low-traffic portfolio site. Chatbase automatically deletes your AI agent if it experiences 14 days of inactivity. It is strictly a short-term testing environment.

The Overage Danger

500 credits sounds decent, but a single busy day or viral post can wipe it out. If you go over, you are hit with auto-recharge fees of $40 per 1,000 credits. For a solo founder, this unpredictable, metered billing model can wreck a strict budget.

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The True Cost of Branding

If you want API access (Standard plan) and want to remove the Chatbase logo (White-label add-on), your real monthly cost is closer to $249, not $150. At this price point, you are paying near-enterprise rates for basic branding control.

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Frequently Asked Questions

What happens if I run out of message credits?

Your chatbot simply stops responding unless you have purchased an 'Auto-recharge' add-on, which bills you $40 for every 1,000 extra credits when your balance drops below a threshold you set.

Can I build multiple chatbots on one plan?

Yes, but strictly within limits. The Hobby plan only allows 1 agent, and Standard allows 2. If you need a 3rd chatbot (e.g., one for support, one for a different language), you must purchase an 'Extra Agent' add-on for $300/year per agent.

Does Chatbase offer an unlimited plan?

No. Even their expensive Pro tier ($400/month) caps at 15,000 credits. True high-volume or unlimited usage requires a Custom Enterprise contract.